“Personal information” is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.
Otto Energy may collect personal information about an individual in a variety of ways, including when an individual interacts with Otto Energy in person or electronically, for example when an individual accesses our website.
Otto Energy will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held and the purposes for which that information will be collected, held, used and disclosed will depend on the circumstances.
Examples of instances where personal information may be collected by Otto Energy include:
Examples of the kinds of personal information Otto Energy may collect and hold include:
Otto Energy will take reasonable steps to ensure that the personal information that is collected, used or disclosed by it is complete and up to date. Otto Energy will only collect personal information about an individual from that individual unless it is unreasonable or impractical to do so.
At or before, or if that is not practicable, as soon as practicable after, the time that the personal information is collected, Otto Energy will take reasonable steps to ensure that the individual is aware of the matters required by the Australian Privacy Principles, including:
If Otto Energy collects personal information about an individual from someone else, Otto Energy will take reasonable steps to ensure that the individual is aware that Otto Energy has collected the information and of the above matters.
Otto Energy will only use or disclose this personal information for:
Examples of instances where Otto Energy may disclose personal information about individuals to third parties include disclosure to providers of services to Otto Energy, government agencies, regulatory authorities, related bodies corporate of Otto Energy and professional advisers of Otto Energy. Otto Energy requires its service providers to keep the personal information confidential and not use it for any purpose other than performing those services.
Otto Energy is unlikely to disclose personal information to overseas recipients.
Otto Energy will take reasonable steps to ensure that the personal information that it holds is protected from misuse, interference and loss and from unauthorised access, modification and disclosure.
Otto Energy will also take reasonable steps to ensure that personal information it holds that is no longer necessary for the disclosed purpose is destroyed or permanently de-identified, subject to any legal obligation to keep the personal information for any required period of time.
At the request of an individual, Otto Energy will, in most circumstances, provide access to an individual to any personal information that is being held by Otto Energy about that individual.
There are certain circumstances where Otto Energy will not provide an individual access to such personal information in accordance with the Act. These circumstances include where providing access would have an unreasonable impact on the privacy of others, where providing access would reveal commercially sensitive information about the organisation or where providing access would be unlawful.
An individual can seek access to, and update or correct, any personal information that is being held by Otto Energy about that individual by contacting us here.
Otto Energy may amend this Policy from time to time.
This Policy as amended from time to time is to be placed on the Otto Energy intranet and website and is also available upon request.
If a person has any concern, query or complaint about:
they are to be referred to the Company Secretary/Chief Financial Officer.
Otto Energy takes complaints very seriously and will respond shortly after receiving written notice of the complaint.
Approved 20 June 2014.